Support
What happens after you send it.
Whether you came through the questions above or you already have work running with us, the same people answer. Here is what that looks like.
Response timeWithin two days, usually much sooner. Every message reaches a person, not a ticket queue and not a bot.
What support coversFixes, upkeep, and changes on anything we have shipped for you, plus the plain documentation that came with it. No lock-in either way: stay on with us, or take it in-house whenever you like.
Direct lineAlready working with us, or would rather skip the questions? Write to contact@eldrenlabs.com.
Common questions
Websites, web apps, internal tools, and AI-assisted automation. If it lives in a browser or removes repetitive work, it is in scope. We are most useful when craft and correctness actually matter to you.
Yes. If you already have tokens, a kit, or a codebase, we build inside it and leave it cleaner than we found it. If you do not, we can set one up that your future team can keep running.
Everything ships with plain documentation and no lock-in. We can stay on for upkeep, or hand over cleanly so your team owns it outright. Good work should keep running after we step away.
What we’ve shipped